NewForest Rewards
How it works
Join
Sign up and receive 500 points instantly. Climb tiers to unlock even more benefits, like early access, free delivery and exclusive offers.
EARN
Members get more. Earn points each time you shop, on your birthday, and endless other ways.
ENJOY
Enjoy your tier benefits and redeem your points at checkout for money off your order.
Refer a Friend
Give £5 Off, Get £5
Share the love and earn rewards! Invite your friends and family to shop using your unique referral link, and you’ll both benefit! They’ll enjoy £5 off their first order and you’ll earn 500 points when they do!
InviteNFC Rewards FAQ's
WHAT IS THIS?
This is our way of showing you our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
WHO CAN JOIN?
Anyone with an account is automatically enrolled.
HOW DO I EARN POINTS?
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu.
WHEN WILL MY POINTS BE AVAILABLE TO SPEND?
Your points will be available to spend 14 days after the order date, provided you or the person you referred has not returned their order for a refund.
HOW DO I VIEW MY POINT BALANCE?
You will be able to see your points balance on the header of the loyalty page, when you are logged in.
HOW DO I REDEEM MY POINTS?
You can redeem your points at the checkout. In the 'enter points to redeem' box simply type the amount of points you would like to use to and then click the green redeem button. The minimum number of points you can redeem is 100 and the maximum is 3000.
WHAT DO THE 'APPROVED', 'PENDING' AND 'CANCELLED' STATUSES MEAN?
Approved - These points can be redeemed on rewards immediately
Pending - These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
Cancelled - These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
WHAT HAPPENS IF A FRIEND I REFER CANCELS OR RETURNS THEIR ORDER?
Your pending points will become cancelled and will be removed from your account.
WHY DID MY ACCOUNT BALANCE GO DOWN?
a) You, or someone you referred, cancelled or returned a purchase.
b) Your points expired
I COMPLETED AN ACTIVITY BUT DIDN'T EARN POINTS!
It can sometimes take a few minutes for us to process your activity and provide your points.
WHEN WILL MY POINTS EXPIRE?
Your points are valid for 12 months from the date they are issued.